Lloyds Bank IT Glitch Exposes Data of 447,936 Customers

Lloyds Bank experienced a major IT glitch on March 12, 2026, that exposed private data of up to 447,936 customers across its Lloyds, Halifax, and Bank of Scotland brands. The software defect during an overnight update allowed 114,182 people to access sensitive information including account details, National Insurance numbers, wages, and DWP payments belonging to other customers. Lloyds has paid £139,000 in compensation to 3,525 affected customers and issued a formal apology, while the Information Commissioner's Office and Financial Conduct Authority are investigating the breach. The Treasury Select Committee has requested updates from Lloyds within one month and again in six months as the bank cooperates with regulators.