'I'm a financial advisor and key group is being let down'
Not everyone thinks the same
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Nouran Moustafa recommends using simplified correspondence and personal video explainers or visuals for dyslexic clients alongside text-heavy documents.
"with dyslexic clients, I will often simplify the correspondence with them, or send them personal video explainers or visuals alongside documents that are text-heavy or really important."
Nouran Moustafa works as an IFA at Roxton Wealth.
"Nouran Moustafa, an IFA at Roxton Wealth"
Estimates suggest around 15% to 20% of people in the UK are neurodivergent.
"Estimates vary, but around 15% to 20% of people in the UK are neurodivergent, with conditions such as autism, ADHD and dyslexia."
Nouran Moustafa was named Defaqto financial adviser of the year at age 24.
"who was last week named Defaqto financial adviser of the year at the age of just 24"
Nouran Moustafa recommends breaking down one-hour meetings into three 20-minute chunks for clients with ADHD.
"For example, if someone has ADHD, I’ll break down a meeting that would normally take an hour into three chunks of 20 minutes."
Nouran Moustafa stated that financial services have too often failed to adapt to the fact that not everyone thinks the same and processes information in the same way.
"Nouran Moustafa...said that financial services have too often failed to adapt to the fact that not everyone thinks the same and processes information in the same way."